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in this issue

n Measuring the True Cost of Office Printing

n Increase Office Productivity

n Top Honors: MOM Named 2009 Dealer of the Year

n Toner Container Return Box Recycling Program

Toner Container Return Box Program
 
Return your Lanier branded toner containers and cartridges to us for environmentally -friendly recycling. We want to make return of our toner containers as easy as making a copy. Here's what you get:

• An attractive container box with a durable plastic liner to ensure safe transport and protect against leakage
• A pre-addressed and prepaid UPS return mailing label

Through our Vision Center, clients can purchase the boxes in sets of 2 for $40 plus shipping. To order, call 1 (800) 345.3888 and request ITEM # 003838MIU.

   
Measuring the True Cost of Printing

How much does your office spend on printing? You might be surprised. When you look at the expensive printer cartridges, you quickly see that printing is expensive. However, when you see the total cost of printing, your eyes are opened to a great savings potential.

Supply Inventories
Open the supply closet in most departments and you will often find hundreds or thousands of dollars in printer supplies. Multiply this across the number of supply closets in your organization and you quickly realize that there are thousands of dollars in unmanaged (and possibly unnecessary) printer supplies in your organization.

Shrinkage
Office supply theft now goes beyond swiping pens and pencils. Unmanaged printer supplies provide a tempting opportunity for theft. All you have to do is check ebay.com or craigslist.com to see that people sell print cartridges on line. With the average laser print cartridge retailing for $100 or more, this is a fast way to make some cash.

IT Department Distraction
One of the most expensive departments in any company is the IT department. High cost assets should be focused on high-value activities. Dealing with printer service problems is a costly distraction to your IT team. And, in some organizations, printers are responsible for up to 50% of the help desk calls.

Lost Productivity
Inoperable printers harm productivity. When someone prints a document to a broken printer, they usually go back to their desk and print to a different printer. Very rarely do users take the time to fix the problem, leaving the same productivity-draining episode for the next user.

Power Consumption
Printers and multifunction systems use heat to fuse the toner to paper. As a result, they are some of the biggest power consumers in the office. Many companies have unnecessary redundancy with printers that sit right next to copiers and faxes. Consolidating these devices saves money on power, as well as cutting the costs of managing and supplying multiple devices.

A Better Way: Managed Print Services

With our Managed Print Services program, you get a complete view of your total cost of printing. Then, we manage your fleet, providing everything you need for one low cost per page. Each quarter we collaborate with you to implement ideas to further optimize your fleet and reduce costs.

Best of all, this solution requires no capital investment on your part. Contact us today to learn about your total cost of printing and how you can reduce it.

 
Increase Office Productivity

The new year is full of challenges and opportunities. Whether you believe we are in a long term recession or that a comeback is on the horizon, leveraging technology to boost productivity is a smart strategy to maximize profitability.

Documents drive business processes. When you streamline the flow of information through your business processes, you realize meaningful productivity gains. Plus, you can also benefit from improved customer service, faster audits and better disaster recovery.

Following are a few technologies that you could leverage to increase your productivity.

Scan-to-Email
In the past, if you needed to deliver a document instantly you sent a fax. While faxing is convenient, it does have some limitations. The recipient may not get the fax right away. Or, they may have to wait by the fax machine. Also, security is low with documents sitting on the public fax tray.

Scan-to-Email technologies allow you to send a paper document directly to email addresses. The document shows up as a handy PDF attachment that can be opened on any computer. Unlike faxes, emails are delivered directly to the end user’s desktop. And, email offers more privacy than a shared fax device.

You can get scan-to-email features on most new multifunction systems and faxes. Not only will you be more productive, your information will be more private.

Electronic Document Management
How much time does your staff spend looking for information? In a paper-based filing system, it could lead to hours of wasted productivity each week.

To make matters worse, think about why your staff is looking for information. Sometimes, it is to answer an urgent question from a client. That means your customer service suffers while clients wait for answers.

You could be looking for information during an audit. Delays in the audit process drain office productivity. Not finding the information you need could lead to fines.

Find the information you need instantly with an Electronic Document Management system. Important business documents can be quickly scanned using a multifunction system or high speed scanner. These documents are imported into the document management system. Each document can be assigned specific key words or index fields.

Information can be found instantly from your computer desktop with convenient searches. You will be able to answer client questions quickly. Audits will go more smoothly. You will see an overall boost in productivity--and morale.

To learn more about how you could boost your productivity with scan-to-email or electronic document management, contact us today!

   
QUESTION & ANSWER
WITH SENIOR VICE PRESIDENT STEVE BANDY

Have a question about document management, workflow, or improving productivity? Modern Office Methods Senior Vice President Steve Bandy is ready with an answer. Look for our special feature in the Q&A section in the Cincinnati Business Courier.

QUESTION:
My staff constantly complains about all of the problems they have dealing with all of the printers on the network. What can we do?

ANSWER:
Many organizations report that 25 to 30% of helpdesk calls revolve around network printer support. Consider outsourcing your printer repairs and management of these devices to a consultant like Modern Office Methods. MOM specializes in Print Management Programs that enable you to control the growing cost of laser printing with one of our Managed Print Services programs. We manage your printer fleet for one low cost per page, saving money and increasing productivity.

If you would like Steve to answer your question in our next edition, please email Julie Italiano.

 
     
Welcome to New Clients

Modern Office Methods is an award-winning provider of document solutions and outstanding service. Representing products from Lanier, Konica Minolta, and HP, MOM is an established leader of office solutions with a 50-year growth history. To learn more about how our solutions can benefit you, visit www.momnet.com.

   
Top Honors

Honor

MOM named 
2009 Dealer of the Year by imageSource magazine

Modern Office Methods took top honors at the 2009 imageSource Magazinecompetition 
honoring excellence in the document management industry. MOM was named “2009 Dealer of the Year” at the Perfect Image awards held March 17 in Las Vegas. MOM also received a trophy for “Outstanding Service Program” in recognition of its dedication to customer service. In 2008, MOM won the "Outstanding Marketing Campaign." We now have 3 Perfect Image Awards in our trophy case.

MOM’s commitment to service includes its trademarked FleetCare™ program that provides supplies, preventative maintenance, and on-site emergency service for one low cost per page. Learn how you can benefit. Contact us today.

FYI is a publication of Modern Office Methods. Content is copyrighted and may not be used or reproduced without express written consent. Copyright 2008, Dealer Marketing Systems. This newsletter and other documents provided pursuant to this newsletter are for informational purposes only. The information type should not be interpreted to be a commitment on the part of the reseller or its partners and the reseller cannot guarantee the accuracy of any information presented. Information provided in this document is provided ‘AS IS’ without warranty of any kind. The user assumes the entire risk as to the accuracy and the use of this document. 

Copyright 2009 MOM. All Rights Reserved.