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Cincinnati Business Courier
October 9, 2009 |
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The TECHNOLOGY EXPERT: |
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Question:
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I have heard a lot of discussion lately about outsourcing the repair and servicing of our printers. We have more than 200 printers throughout our offices, and I want to know the benefits of this idea?
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Answer:
Managed print services (MPS) is a very popular solution for many organizations these days. In fact, this is a service that MOM offers to our new and existing clients. MPS is popular because it makes good financial and practical sense for most organizations. A good MPS provider is going to have experienced, trained, and qualified technicians that are going to have the knowledge, and parts required to fix your equipment right the first time. In fact, MPS can actually help reduce costs. Your IT staff are freed up to work on other more important tasks, and printer usage reports can be run to determine which printers are over- or under-utilized, and toner orders can be automated. All of which will help your organization focus on your core business, and minimize interruptions.
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Steve Bandy
Senior Vice President
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email us your questions
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