At Modern Office Methods (MOM), we believe great technology should make work easier, not more complicated. For more than sixty years, we’ve helped businesses across Ohio and beyond get the most from their printers, copiers, and document systems, with service that’s fast, friendly, and dependable.
From Managed Print and copiers to document management and automated workflows, we help businesses work smarter, communicate better, and keep their information secure.
But you don’t have to take our word for it. Our customers say it best.
What We Do
At MOM, we offer a complete range of business technology solutions designed to help companies save time, control costs, and work more efficiently. Our services include selling, leasing, and managing multifunction printers, copiers, and scanners, along with Managed Print programs that monitor usage and streamline supplies.
We also provide document management and workflow automation tools that eliminate manual processes and improve collaboration.
With multiple offices across Ohio and a dedicated team of experts, we are proud to be a single, trusted source for all your office technology needs.
Fast Setup and Seamless Service
We understand how important it is to get your new equipment up and running quickly. That is why we make the setup process simple from the start.
One of our customers, Mike M., shared his experience:
“MOM was AWESOME!!!! They came in, saw what we had existing, gave us a quote, we signed, and everything was all set up and delivered within less than a month. Incredibly fast service! The next day Linda K. (Client Trainer) came out and showed the staff all of the quirks and features of each printer. She answered all of our questions and was VERY patient with the staff. I would recommend MOM to EVERYONE!”
That kind of feedback means a lot to us. Our goal is to make every transition as smooth as possible so your team can get back to work without delay. From consultation to installation, we handle every step with efficiency and care.
We also make sure your staff feels confident with their new equipment. Our trainers spend time walking through every feature, answering questions, and ensuring your team is comfortable before we leave.
Friendly Experts Who Go the Extra Mile
Our people are what make the difference. Customers often mention our team members by name, and that is something we take pride in. We believe in building relationships, and it shows in every interaction.
Adam G., a longtime customer, shared this about working with one of our sales representatives:
“Super fast service. Tim K. in sales is the best! I’ve worked with him at several of my various positions throughout Richland County over 25 years, and he returns calls quickly, responds fast, and overall, just knows how to deal with any complex situation our office needs.”
We love hearing stories like this because they reflect the values we live by every day: responsiveness, integrity, and long-term partnership.
Another client, Jenna S., had kind words about her experience with our technician, Dave H.:
“MOM is the BEST and has the BEST employees. They are quick, efficient, care about your problems and work with you to get everything handled. Dave was amazing. He had a great fun personality and was VERY patient with me. He even went above and beyond to make sure I could replace a toner cartridge properly and stayed on the phone until I was printing again.”
That dedication to follow-through and patience is what we strive for. When you work with MOM, you are never just a ticket number. You are a valued partner, and we make sure you are supported from start to finish.
Quick, Knowledgeable Support When It Matters Most
We know that when something breaks, you can’t afford to wait. Our service team responds quickly, communicates clearly, and does everything possible to get your office back on track.
Capital Lighting shared their experience with our technicians:
“We use MOM for our printer and scanner services. Always fast and friendly service. The technician will keep you informed of any progress being made on your equipment.”
We believe keeping our customers informed is just as important as fixing the issue. You should always know what is happening, when we will arrive, and what to expect next.
Brenda L. has worked with us for several years and shared this feedback:
“We have used MOM for over two years for servicing our printer and copier. They are very responsive. Their technician follows up within an hour to let us know what time he will be there to assess and repair our machine. He is very knowledgeable, courteous, and professional. I would recommend MOM for your office equipment needs.”
That kind of responsiveness defines our approach. We follow up quickly, arrive prepared, and communicate throughout the process so you are never left waiting or wondering.
Stephen V. described his experience with our service this way
“The technician showed up in a very timely manner and quickly resolved the issue with our copy machine. I would recommend MOM to anyone who asks.”
It’s simple. We show up when we say we will, we fix what needs fixing, and we make sure you are satisfied before we leave.
A Partner You Can Rely on Long-Term
Many of our customers have been with us for years, and some even decades. We are proud of those lasting relationships because they mean we are doing something right.
Jeremy K. shared his experience working with us:
“We use MOM to lease a copier for our non-profit. Their support, pricing, and service have always been top-notch.”
We love supporting local organizations like Jeremy’s. Whether you are a small nonprofit or a large corporation, we believe you deserve honest pricing and dependable service.
Another customer, Rob H., described how we helped him transition from another vendor:
“A great team of people from sales to installation and technical support! Everybody has been very responsive to any questions I’ve had. Todd has been very helpful on how to navigate end-of-lease terms from other vendors and maximize savings prior to leasing with MOM. Their costs for the copiers were also much better than the four or five other companies we approached when looking for a partner.”
Our team works hard to make those transitions easy. We guide our customers through end-of-lease terms, recommend the best options for savings, and make sure they never feel pressured.
As Anna B. said:
“We use MOM where I work, and they are prompt and knowledgeable. The techs are nice and listen to you.”
Listening is at the heart of what we do. Every business has different needs, and our job is to understand yours and find the right solution.
The MOM Difference
We believe the key to great service is simple. Be fast, be friendly, and be reliable. Whether you are leasing your first copier or managing a full fleet of devices, our job is to make your experience easy, transparent, and stress-free.
Our customers’ reviews tell the story. From quick installations to late-day service calls, from friendly trainers to experienced technicians, our entire team is dedicated to doing things the right way.
Every five-star review reflects the care, effort, and pride our employees bring to work every day. We are not just a technology provider. We are your partner, and we measure our success by how smoothly your office runs.
If you are looking for a team that truly cares about your business, we would love to show you the MOM difference.
Ready to see what it is like to work with MOM? Contact us today to learn how our fast, friendly, and reliable service can help your office run better, every day.
About Modern Office Methods (MOM)
Modern Office Methods has helped businesses navigate their document challenges for over 60 years. They offer Production Print Solutions, Managed Print Services, Software Solutions and IT Services to help enhance their customers’ business processes while reducing expenses.
For the latest industry trends and technology insights visit MOM’s main Blog page.
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