Modern Office Methods is dedicated to providing the highest quality of service to our clients. Due to a recent announcement from our partner, Ricoh, we would like to provide our clients some additional information regarding a print driver security vulnerability. Ricoh was recently made aware of a vulnerability associated with some of their printer and PC fax drivers.
To resolve this vulnerability, Ricoh Company, Ltd. posted an updated Ricoh universal print driver on January 22, 2020. Ricoh will also release a security patch for other printer drivers to mitigate the risk. Please note, this is a common business practice similar to any other company publishing a software update or security patch.
Additional information can be found at Ricoh.com and Ricoh-USA.com (on our Support & Download page). We ask that all customers verify if their printer driver is impacted and take action to upgrade and download the latest software version as needed.
ADDITIONAL INFORMATION: Print Driver Customer Statement – 1.22.2020