customer service

Do You Want to Chat? We Do!

MOM is happy to announce a new feature on our website...Live Chat! In an effort to become more accessible to our clients during these difficult times, we've enabled a Live Chat option to our website. The Live Chat feature was launched on Monday, April 6 and is connected to our Help Desk, Client Vision Center, and Network Engineers. The Live Chat icon is located at the bottom right portion of all of our web pages. [...]

Modern Office Methods has been recognized as a Ricoh Circle of Excellence Award Winner

Modern Office Methods (MOM) is the recipient of the 2017 RFG Circle of Excellence award from Ricoh for our commitment to customer service. The MOM service team, under the direction of Ken Staubitz, Vice President of Service, has worked hard to perfect their skills and we are thrilled that this extra effort has paid off.  Ricoh recognizes that it has partnered with the best Dealer Network in the industry and they reward the “Best of [...]

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