MOM is happy to announce a new feature on our website...Live Chat! In an effort to become more accessible to our clients during these difficult times, we've enabled a Live Chat option to our website. The Live Chat feature was launched on Monday, April 6 and is connected to our Help Desk, Client Vision Center, and Network Engineers. The Live Chat icon is located at the bottom right portion of all of our web pages. [...]
Leading office equipment provider expands technology offerings to include IT and networking servicesCincinnati, OH (March 31, 2017) – Modern Office Methods (MOM), a leader in managed print services and document strategy throughout southern and central Ohio, announced the acquisition of Full Service Networking (FSN), a Cincinnati-based managed information technology company. The acquisition expands MOM’s focus on total document solutions with complementary capabilities in network performance, data security and cloud services.“Full Service Networking has built a [...]
Great article from www.copierguide.com that can help in any office! It happens to everybody. You get a paper jam in the middle of an important print job—usually when you’re already late for a presentation or meeting. Learning how to prevent paper jams in your copier, printer or MFP may just save you some serious time (or at least keep you from getting egg on your face). In any case, preventing paper jams eliminates one of [...]
FleetCare™ Putting You in Control of Your Printing Costs! Whether your office utilizes four printers or 400 printers, MOM’s FleetCare™ solution delivers the answers you need to questions you had not even known should be asked. Are printers operating at full capacity? Is frequent maintenance on a printer due to improper workload utilization? Are we paying higher energy costs as a result of antiquated equipment? MOM supplies you the answers needed to increase effectiveness while maximizing the output of your [...]
Question: We recently received some literature in the mail about a service where someone else takes care of our printers. Our IT staff is already swamped with projects. What can you tell me about this service? Answer: Managed Print Services or MPS is one of the fastest growing part's of MOM's business today. The Wall Street Journal reported that document imaging is often a company's largest uncontrolled expense. Many organizations are overwhelmed with the number of IT projects [...]
Question:As the IT Director for a regional manufacturing company, I have been looking for a document management solution that is hosted off-site so all of my other manufacturing facilities can easily access the system. This would enable my business to have better access to our documents, and a better disaster recovery system. What is your experience?Answer:Great topic. The time is right to start thinking about moving more of your applications to the Internet, or "the Cloud" as some [...]
Question: What is document management and why would a company need it? Answer: Document management applications allow your business to aggregate all of your paper documents into a database driven application so you can quickly search and retrieve the data contained within your business documents. Document management is the first step towards improving your internal business processes. Once you obtain these new software tools, you can begin the process of streamlining, changing, and improving the productivity [...]
Question: I work for a company that is interested in managing the cost of printing. As business picks up, our printing volume is increasing. In addition, we would like to allocate the costs of printing by department and possibly setup budgets for each person in order to help control costs. What do you suggest? Answer: This is an area of concern for all businesses and organizations. The first thing I would recommend is [...]
January is coming to a close and 2012 is off and rolling. Here at Modern Office Methods (MOM) we're always looking for news ways to get the word out about what's going on in the office technology industry. We've most recently done this through the Tech Expert Q&A section of the Cincinnati Business Courier. We hope that a blog with similar information will appeal to the masses just as much as the Q&A's we post in [...]
