MOM is happy to announce a new feature on our website...Live Chat! In an effort to become more accessible to our clients during these difficult times, we've enabled a Live Chat option to our website. The Live Chat feature was launched on Monday, April 6 and is connected to our Help Desk, Client Vision Center, and Network Engineers. The Live Chat icon is located at the bottom right portion of all of our web pages. [...]
The MOM team is happy to introduce our brand, spanking new website! Here's a few reasons to drop by and take a look: 1. Easy to Find Client Sites Making our clients' experience on the new site was a top priority. We've added 3 commonly used buttons across the top for clients' E-INFO CLIENT LOGIN, REMOTE HELP DESK, and SUPPORT. The e-info portal is where clients go to order supplies, place a service call, or [...]
Modern Office Methods (MOM) is the recipient of the 2017 RFG Circle of Excellence award from Ricoh for our commitment to customer service. The MOM service team, under the direction of Ken Staubitz, Vice President of Service, has worked hard to perfect their skills and we are thrilled that this extra effort has paid off. Ricoh recognizes that it has partnered with the best Dealer Network in the industry and they reward the “Best of [...]
