ricoh circle of excellence

Together We Are Ricoh

As our industry continues to evolve, Modern Office Methods (MOM) and the Ricoh Family Group remain committed to provide superior customer service. One component of our customer support is the breadth of products and services we can provide to you. Our technology partner, Ricoh, recently made significant changes in their go-to-market strategy. In the U.S., they made bold moves to minimize channel conflict and put customers first. These changes resulted in rumors running ramped in [...]

MOM & Ricoh: The Winning OHIO Team!

Modern Office Methods (MOM) and Ricoh are uniquely positioned to support your business workflow and the technology that supports your office. Together we bring a combined focus to support you and your office investment in several ways:Award Winning Technology – Ricoh has maintained one of the IDC top leadership positions within the A3 MFP Market for over 15 years. Innovation - Ricoh continues to be a leader in innovation over our 80+ years in business with 49,000+ [...]

Service Excellence in Your Digital Workplace Doesn’t Just Happen

  Terminology changes but the basics of office productivity do not. Digital workplaceis a term that cropped up two or three years ago. Generally, it refers to the tools that workers use to do their jobs productively. Today, productivity depends largely on how efficiently and cost effectively workers manage information. And to manage information, offices still rely on basics like document solutions, document workflow, document management solutions, office copiers, multifunction printers, print management and so [...]

Modern Office Methods has been recognized as a Ricoh Circle of Excellence Award Winner

Modern Office Methods (MOM) is the recipient of the 2017 RFG Circle of Excellence award from Ricoh for our commitment to customer service. The MOM service team, under the direction of Ken Staubitz, Vice President of Service, has worked hard to perfect their skills and we are thrilled that this extra effort has paid off.  Ricoh recognizes that it has partnered with the best Dealer Network in the industry and they reward the “Best of [...]