For companies around the world, document scanning has proved to be an invaluable asset. Converting their data into digital files and storing them electronically — and turning their offices into practically paperless environments — proves advantageous in numerous areas, including better service, faster turnaround, improved compliance, enhanced collaboration, and significant cost savings. Not to mention bidding farewell to missing or lost documents.
However, there are mistakes many businesses make when implementing a scanning solution. By simply doing your homework ahead of time and thoroughly analyzing your company and its needs, you can avoid these document scanning pitfalls.
One of the most common mistakes made by businesses when choosing a scanning solution is underestimating the size and scope of their workload. It is important to understand how your company will be utilizing document imaging, and exactly what your scanning volumes will be. Not just your average daily volume, but also taking into consideration your peak volumes during crunch times. Failing to do so can leave you ill prepared, outgunned with the wrong speed or not enough scanners.
Another trap to avoid when selecting a scanning solution is failing to involve all stakeholders within a business. Leaving end-users and departments such as IT and customer service out of the coordination of and planning for a solution is a recipe for disaster. A company can easily end up with a system that isn’t tailored to their needs or requirements, or compatible with your existing infrastructure. This can be avoided by including everyone necessary in the planning process.
Once your document scanning solution has been selected, the final major pitfall is going all in — deploying the entire solution all at once. Attempting to roll out the whole system can overwhelm a business and its staff, and result in major bottlenecks or breakdowns. A phased implementation approach is the ideal way to begin your practically paperless journey. By deploying your solution at a more reasonable pace — by department or group — you gain the additional benefit of experience to identify and implement best practices.
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